Video clips from the SimpliCam and the Video Doorbell Pro can be downloaded to your mobile device from the SimpliSafe app. Each camera whose clips you would like to download must have an individual Camera Subscription, which is included with Interactive Monitoring. If a Camera does not have a subscription there will be no clip available to download.
How to Download
- Using the SimpliSafe App on your SmartPhone, open the Timeline.
- Swipe up and down through the Timeline and find the event whose clip you wish to download—it must have occurred within the last 30 days as clips are automatically deleted after that time.
- Tap on the event.
- Once the video appears by itself, tap the screen again. An icon will appear on the bottom right of the clip.
- Tap the icon and select "Download Video."
- The clip will be saved to your phone. To access saved videos, go to the phone's photos.