Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Original SimpliSafe system. If you purchased a new system in 2018 or later, you likely have the Gen 3 SimpliSafe. Click here for the article for the Gen 3 SimpliSafe. If you're not certain which system you have, you can tell the difference here.
**Please note that we no longer offer CO Detectors for the Original SimpliSafe system. If you are having an issue with your Original SimpliSafe CO Detector, please contact support to find out how to upgrade your system.
Carbon Monoxide Detectors are built to detect dangerous leaks that can happen in kitchens, fireplaces, basements, and other areas in your home. Carbon Monoxide is an invisible odorless gas, and without Carbon Monoxide Detectors it could go undetected. We recommend installing Carbon Monoxide Detectors near bedrooms, as well as having one on every floor of your home.
To install your Carbon Monoxide Detector remove the white battery activation tab hanging from the battery compartment. Next, remove the Carbon Monoxide Detector from it’s mounting bracket by rotating the Carbon Monoxide Detector counterclockwise. Install the bracket to your wall or ceiling using the included screws and wall anchors. Once the bracket is secure grab your Carbon Monoxide Detector, position it against the bracket, and twist your Carbon Monoxide Detector clockwise until it clicks into place. You can pull gently on your Carbon Monoxide Detector to make sure it is securely attached.
NOTE: A yellow solid light indicates that the Carbon Monoxide Detector is not attached to the bracket properly, and needs to be adjusted. There should be no solid lights when the Carbon Monoxide Detector is installed properly.
Our support team will be happy to help if you experience any issues. We are open 7 days a week from 8:00 AM - 12:00 AM EST.