Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Original SimpliSafe system. If you purchased a new system in 2018 or later, you likely have the Gen 3 SimpliSafe. Click here for the article for the Gen 3 SimpliSafe. If you're not certain which system you have, you can tell the difference here.
IMPORTANT UPDATE: With Adobe Flash discontinued, we are no longer able to update keychains as the remote’s software is no longer operational. However, the remote will still work to arm and disarm your system, as well as trigger the panic button. You can also contact customer support to upgrade to our new SimpliSafe system that does not require use of the Keychain Remote USB.
The Keychain Remote provides an alternative way to arm and disarm your system. It is small enough to fit in your pocket, and has a swiveling keyring that allows you to easily attach it to your car keys. The Keychain Remote features three buttons, “Away, Off, and Panic.” If you are in a rush, or can’t get to your Keypad in time simply use your Keychain Remote to arm or disarm your system. If there is an emergency, or someone breaks into your house while you’re home, hold down the panic button for 2 seconds to trigger the alarm. Also, if you hold down the “Away & Off,” buttons at the same time for 5 seconds it will arm your system in “Home,” mode.
Keychain Remotes that have a USB installed on the top are considered Master Keychain Remotes, and there should only be 1 used per system. Additional Keychain Remotes do not have a USB installed, but function the same as Master Keychain Remotes.
Keychain Remotes do not have a white battery activation strip to remove, and they are ready for use once you install your system.
If you are installing a new Keychain Remote to an existing system it can be added through your Keypad, or the Easy Setup Wizard. View this page for additional information.
Our support team will be happy to help if you experience any issues during installation. We are open 7 days a week from 8:00 AM - 12:00 AM EST.