Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Original SimpliSafe system. If you purchased a new system in 2018 or later, you likely have the Gen 3 SimpliSafe. Click here to view the article about the Gen 3 SimpliSafe. If you're not certain which system you have, you can tell the difference here.
The first step to installing your Original SimpliSafe security system is to set up your Base Station. We recommend installing it in a central location to ensure that you can hear it’s built in 85 decibel siren from anywhere in your home. We also advise users to install the Base Station 3-5 feet off of the floor, and 5 feet away from all major electronics.
To install your Base Station you will want to start by removing the Base Station from the box. Next, plug the Base Station into a power outlet using the included power adapter. The Base Station will display a blue light, and provide a voice prompt stating that your Base Station is in test mode. Once your Base Station is finished speaking you can continue with installing the rest of your devices.
Our support team will be happy to help if you experience any issues during installation. We are open 7 days a week from 8:00 AM - 12:00 AM EST.