Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Original SimpliSafe system. If you purchased a new system in 2018 or later, you likely have the All-New SimpliSafe. Click here to view this article for the All-New SimpliSafe system. If you're not certain which system you have, you can tell the difference here.
Your SimpliSafe system has a built-in Test Mode to let you test all of your sensors.
From the keypad, go to the “Menu” and select “Test Mode”. Follow the instructions below for each sensor that you’d like to test. The Base Station will announce the sensor type to confirm that it has received the signal. If you have a professional monitoring plan, you will receive a phone call confirming the test.
Sensor Testing Instructions (while in Test Mode):
Press the Test Button on the top of the Motion Sensor. For an accurate test, leave the room for the sensor you are testing then wait 15 seconds. Re-enter the room and the Base Station will say “Motion Sensor.”
Press Test Button on the top of the sensor then clap your hands loudly near your windows. Glassbreak sensors will respond to any loud sound in Test Mode (whereas normally they only respond to breaking glass).
Open and close protected doors and windows.
Hold the Panic Button down for 2 seconds.
Smoke and CO Detectors*:
Hold the Test Button on the front of the sensor for 4 seconds. The sensor will beep 3-4 times.
*Please note that we no longer offer CO Detectors for the Original SimpliSafe system. If you are having an issue with your Original SimpliSafe CO Detector, please contact support to find out how to upgrade your system.
Water and Freeze Sensors:
Press the Test Button on the top of each sensor.
Press the left arrow to exit Test Mode.