This article is about the All-New SimpliSafe system. If you purchased a system in 2017 or earlier, you have the Original SimpliSafe. If you're not certain which system you have, you can tell the difference here.
Entry Sensors should work on any window that meets the following requirements:
When closed, the sensor and its magnet are no more than two inches apart.
When opened, the sensor and its magnet are more than two inches apart.
Our installation video shows a number of potential installation placements.
If you are still unable to install your entry sensors after watching this video, contact our support team. We stock a small number of thinner magnets that will let you install your entry sensors on difficult doors and windows.