This article is about the All-New SimpliSafe system. If you purchased a system in 2017 or earlier, you have the Original SimpliSafe. Click here to view the article about the Original SimpliSafe. If you're not certain which system you have, you can tell the difference here.
To ensure strong communication between all of your devices, there's a few things to keep in mind when placing your Base Station:
- Place your Base Station in a central location in your home.
- Do not place your Base Station directly on the floor.
- Avoid placing your Base Station in the immediate vicinity of other strong electronics, such as TVs and microwaves.
To help with you installation, you can follow the setup guide or watch this brief video. If you’re having difficulty or have questions, please contact our support center.