The frequency of motion alerts can be adjusted through your SimpliSafe mobile app or the online WebApp. You can adjust the motion sensitivity to be High, Medium, or Low. Medium is the default setting - changing this will affect how much motion and what sized objects will set off the doorbell’s motion detection. You can also disable motion notifications without turning off doorbell press notifications.
If your doorbell camera is angled towards a high-traffic area, you may be able to solve your problem by angling your camera away from the area with an angle bracket. One was included with your initial doorbell. If you need another, please contact customer support.
For additional support please contact customer support.