The amount of motion alerts that you receive can be adjusted through your SimpliSafe mobile app or web app in Settings. You can adjust the motion sensitivity to High, Medium, or Low. This will affect how much motion and what sized objects will set off the doorbell’s motion detection.
- High motion sensitivity will give you more frequent motion alerts
- Medium sensitivity is the default setting
- Low sensitivity will give you fewer motion alerts
- Disabling motion alert notifications will not turn off doorbell-press notifications
If your doorbell camera is angled towards a high-traffic area, you may be able to solve your problem by angling your camera away from the area with an angle bracket, which was included with your initial doorbell. If you need another, please contact customer support.