SimpliSafe’s alarm monitoring plans build three days of testing into each subscription after activation - a time period known as “Practice Mode.” After Practice Mode ends, users will be charged every 30.42 days (which means the exact day of the month when your payment will be due may change over the course of the year). We do this to ensure that you’re not charged more quickly for the shorter months. The exact date the bill is due may vary by a day or two per month over the course of the year.
If you need to change the date of your next payment, please reach out to our support team directly. They can be reached at 1-800-301-3759, or by clicking the contact us button at the top of this page.