You can contact our support team at 1-800-297-1605 or via email at customer-support@simplisafe.com.
SimpliSafe's customer support is open 7 days a week from 8:00 AM until Midnight EST. Our monitoring center is open 24/7/365.
SimpliSafe customer support is closed on the following Holidays:
- New Years Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving
- 3pm (EST) on Christmas Eve
- Christmas Day
- 8pm (EST) on New Years Eve