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powerfantastic's profile

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Updating Billing Information

Just got an email saying to 'click here' to update your billing information, but it just brings me to the dashboard. I cannot find any option to update my credit-card info. Where do I find this option?

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6.8K Messages

@powerfantastic, I would be very wary of a supposed email from anyone, including SS, to update my credit card info.  Recommend no links, go directly to site and review your cc info online. If questions, call SS support.  Crooks are all over the place, not just outside your door.  I hate the calls, emails etc.  There is a very warm place for all of them in my opinion. (and it ain't Florida or Arizona).

Former Community Admin

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5.7K Messages

@powerfantastic

Once logged into your Dashboard, head over to the Monitoring section. Right at the top, you'll be able to change your Credit Card details.

Johnny M.
SimpliSafe Home Security
Trying to update my credit card information but once I go to the dashboard then go to the monitoring section what pacifically do you click on to?

434 Messages

After selecting Monitoring, to the right there is a large blue section. Near the right of that section is a section labeled Credit Card with an Edit selection. This will open a popup which will allow you to change entered cards, or add another card. Note, you cannot delete old/erroneous cards from here - I don't remember if you have to call for that if just deal with it.
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