The red light on the Base Station indicates that an alarm was recently triggered on your system. To clear this out, you can dismiss the notification on the Keypad or SimpliSafe app - or disarm/rearm your system to reset the alarm state.
You can learn more about the light status for Base Station here.
Let me know if that helps, or if you need anything else.
@sandy148308 The notification needs to be cleared on the Keypad in order for the red light on the Base Station to go away. Currently, there is no option to do it in the SimpliSafe mobile app.
Light slow flashing red. Had a warning the last the system was operating on backup power because of a low battery. Changed batteries in base unit, changed batteries in hand held keypad. Still slow flashing red. Armed and disarmed the unit… still flashing red. Help!
@sawindel1 A slow red pulse means that there is a minor system error. If you look at your Keypad, it will tell you what the error is. Once resolved, the light will stop flashing.
Official Response
alexandria_c
Community Admin
•
242 Messages
2 years ago
The red light on the Base Station indicates that an alarm was recently triggered on your system. To clear this out, you can dismiss the notification on the Keypad or SimpliSafe app - or disarm/rearm your system to reset the alarm state.
You can learn more about the light status for Base Station here.
Let me know if that helps, or if you need anything else.
2
stephenbartlettus
1 Message
2 years ago
Dismissed notification. BS still red. Fix this bug !
4
sawindel1
2 Messages
1 year ago
Light slow flashing red. Had a warning the last the system was operating on backup power because of a low battery. Changed batteries in base unit, changed batteries in hand held keypad. Still slow flashing red. Armed and disarmed the unit… still flashing red. Help!
2
0