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Tuesday, December 21st, 2021 12:33 AM

Motion Sensor

Hi!

Is it possible to deactivate the motion sensors only (at night for example), but still have the entry sensors, etc activated?

Thanks!

Natalie

Accepted Solution

29 Messages

3 years ago

Under device settings are the different things you can do with Motion sensors. 

61 Messages

3 years ago

In "Home" mode motion sensors are off. All the other sensor are active.

Community Admin

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5.7K Messages

3 years ago

@tls is correct. By default, Motion Sensors are already disabled in Home Mode. But you can decide which ones are active on a per-sensor basis. For example, if you don't typically move around downstairs at night, you can keep those Motion Sensors armed in Mode Mode, and disable only those upstairs!

1 Message

@davey_d​   Can motion sensor not responding activate itself?  I have been losing motion detection sensors left and right but last night I had one avtivate itself about 6 hours later.

Community Admin

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3.4K Messages

@mikeb11676​ A Motion Sensor Not Responding error can be caused by a few different things, like a low battery or a weak connection between the sensor and Base Station. You can learn more about this error message and how to troubleshoot it in this Help Center article

If this error was cause from a weak connection between the Motion Sensor and Base Station, but its connection is later regained, it could resolve this error. I see that you've already reached out to our Support team regarding this, and they're going to replace your sensors. If you continue to experience this with your new Motion Sensors, let me know!

1 Message

I put new batteries in my sensor front door but keep getting a message the battery is low, what to do now

Community Admin

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5.7K Messages

@414csq​ it might take a while for the Entry Sensor to check in with the system again with more accurate battery info.

But if it's been a few hours, you might want to try removing it from the system (using the Keypad), and re-adding. That will force the sensor to sync again.

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