‎Using Your System | SimpliSafe Support Home
Skip to main content

Popular

What is the difference between Home Mode and Away Mode?

SimpliSafe® Systems have three arming states - Off, Home, and Away. Learn more about the differences here

Read More

Device and Sensor Settings

Each sensor has unique settings. Learn how to optimize your device settings in this helpful guide

Read More

Securing Your SimpliSafe®

Protect your account like you protect your property with additional verification

Read More

Featured Articles

How to Set Up Arming Reminders
How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
What is the Difference Between Home Mode and Away Mode?
How do I Activate Monitoring?
When is my bill due, and can I change the due date?
Updating Your Primary and Secondary Monitoring Contacts
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
2-Step Verification for SimpliSafe® Accounts
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
How to add the SimpliSafe® widget to your Smart Phone
How to Improve Upload Speed?
Video Doorbell Pro LED System Status Light Colour's During Setup
My privacy shutter isn’t responding correctly.
App Error: Your connection is not private
SimpliSafe® Excess Payback
Testing the Motion Sensor Gen 1
Outdoor Security Camera Series 2 Flashing Yellow During Setup
Glassbreak Sensor Offline
How many devices can I connect to the Base Station?
How To Replace Panic Button Battery
What Is The Red Button On The Top Of The Keypad?
Maximising Battery Life of the Wireless Outdoor Security Camera
Camera Motion Detection by System Arming State
How To Replace Smoke Detector Battery
Where Should I Place My Base Station?
How Does the Entry Sensor Respond During an Alarm
Outdoor Camera Mount Feels Loose or Not Sturdy
Motion Sensor Gen 2 Not Detecting Motion
How To Set Up or Delete A Custom PIN
How do I reset or change my password for my SimpliSafe® account?
What if Someone is Forcing me to put in my PIN on the PIN Pad?
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
How to Reset Your Smart Alarm Wireless Indoor Security Camera
Setting Up A New PIN
Smart Alarm Wireless Indoor Security Camera Settings & Customisations
Multi-Factor Authentication (MFA) for SimpliSafe® Accounts
Where can I purchase additional yard signs, sensors, and other accessories?
Base Station and System Settings
App Error: Internet Not Found