‎Using Your System | SimpliSafe Support Home
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What is the difference between Home Mode and Away Mode?

SimpliSafe® Systems have three arming states - Off, Home, and Away. Learn more about the differences here

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Device and Sensor Settings

Each sensor has unique settings. Learn how to optimize your device settings in this helpful guide

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Securing Your SimpliSafe®

Protect your account like you protect your property with additional verification

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Featured Articles

What is the Difference Between Home Mode and Away Mode?
How to Set Up Arming Reminders
How To Find or Change Your Safe Word
How can I see my Payment and Billing History?
How do I Activate Monitoring?
Updating Your Emergency Monitoring Contacts
When is my bill due, and can I change the due date?
SimpliSafe® Excess Payback
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
Can SimpliCam Wired Indoor Camera Be Moved After Installing It?
App Error: Your connection is not private
Smart Alarm Wireless Indoor Security Camera Settings & Customisations
What Does "Invalid Base Station Serial" Mean?
My Video Doorbell Pro Won't Connect to Wi-Fi During Setup
How to add the SimpliSafe® widget to your Smart Phone
Biometric Authentication for SimpliSafe® Accounts
How To Replace Panic Button Battery
My privacy shutter isn’t responding correctly.
What are the Wi-Fi upload speed requirements?
Glassbreak Sensor Offline
What if Someone is Forcing me to put in my PIN on the PIN Pad?
Exit and Entry Delay Settings & Customisations
Outdoor Camera Mount Feels Loose or Not Sturdy
Camera Motion Detection by System Arming State
How To Replace Water Sensor Battery
Using SimpliSafe® With Google Home and Google Assistant
My Video Doorbell Pro Stopped Connecting to Wi-Fi After Setup
How to Improve Upload Speed?
Testing the Smoke Detector
How to Reset the Outdoor Security Camera Series 2
Scheduled Arming for Your SimpliSafe® System
Setting Up A New PIN
SimpliCam Wired Indoor Camera LED Status Light Colours
Testing the Motion Sensor Gen 1
How many devices can I connect to the Base Station?
Video Doorbell Pro Motion Detection
How to Connect a SimpliSafe® System to Wi-Fi
How to Rename a SimpliSafe® Sensor
How to Recharge the Battery in the Smart Alarm Wireless Indoor Security Camera
Enabling Secret Alerts for your SimpliSafe® Sensors