Simplisafe for Businesses
Attention Simplisafe. You advertise for "business" as well as residential but so far I have not been able to get the support needed for the unique questions of the business context. For example, we need to be able to add multiple users. I have been told numerous answers from support ranging from 1-5 users. As a small business we need more than 5 users so we can rightly identify who is coming and going at any time. Do you keep a digital log of users coming and going as they arm and disarm? When it comes to adding video I called tech support and asked what kind of bandwidth I should have to support 5-10 cameras the answer was 2.4ghz. Now I'm no tech expert but it was obvious this support person had no idea what I was talking about. How about if distance from base station to furthest sensorsis 50plus yards, separated by 2 floors with no line of sight. Will this work? Again I was unable to get a confirmation on whether or not your system will work. Lastly, after multiple calls to support I was told on two separate occasion that my questions would be forwarded to something akin to "2nd tier" support and someone would reach out to me shortly. As of the penning of this still no one has reached out. It has been over a month send the first promise of a call and over a week since the second promise of a call. Please advise, Thanks.