1 Message
Lack of response from Support or Anyone
From a paying customer perspective, I'd like to understand why I'm seeing such a
lack of response from you to questions in this forum?
You can't even search to see if someone's already asked the same question! I expected better than this.
I came here to find out how to troubleshoot, replace batteries etc on a motion sensor. Instead of product manuals or helpful discussion I got nothing.
For such innovators, you really don't show well here. If you don't care about your customers any more than this, we don't need to keep doing business with you.
You can't even search to see if someone's already asked the same question! I expected better than this.
I came here to find out how to troubleshoot, replace batteries etc on a motion sensor. Instead of product manuals or helpful discussion I got nothing.
For such innovators, you really don't show well here. If you don't care about your customers any more than this, we don't need to keep doing business with you.
sevensiamesecats
Advocate
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2.2K Messages
3 years ago
You can search, just use google search with the "site" keyword
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davey_d
Community Admin
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4.5K Messages
3 years ago
It sounds more like you're looking for official info from our Help Center - where we have basic info on setup and troubleshooting. You can find it here: simplisafe.com/help-center
Johnny M.
SimpliSafe Home Security
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suemitchellus
1 Message
3 years ago
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