@newuser2022 yes, your bonus months should be automatically applied as soon as your activate. Our Support team at 800-548-9508 (or our chat team, available on our website) can make sure you get your free months.
I bought the Costco SS3 system, but I have no idea if I will get the 3 months of free monitoring. There is no way to tell. There is no code on the receipt or in the packaging. Once logged in there is no way to see when the next payment is due. Maybe the 3 months of free monitoring is tied to the serial number of the base. Maybe that's too hopeful. Frustrating...
@newuser2022 yes, your bonus months should be automatically applied as soon as your activate. Our Support team at 800-548-5908 (or our chat team, available on our website) can make sure you get your free months.
Official Response
davey_d
Community Admin
•
4.3K Messages
1 year ago
@newuser2022 yes, your bonus months should be automatically applied as soon as your activate. Our Support team at 800-548-9508 (or our chat team, available on our website) can make sure you get your free months.
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newuser2022
2 Messages
1 year ago
I bought the Costco SS3 system, but I have no idea if I will get the 3 months of free monitoring. There is no way to tell. There is no code on the receipt or in the packaging. Once logged in there is no way to see when the next payment is due. Maybe the 3 months of free monitoring is tied to the serial number of the base. Maybe that's too hopeful. Frustrating...
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laukruse
1 Message
1 year ago
Same issue here.
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