Customer experience could be short
I'm a cybersecurity professional. I just installed the system last night, including the mobile app. I looked for a place to create a login account for my wife and was unable to find one. I can create a PIN to Arm or Disarm from the keypad, but cannot create another account for my wife to use the app. My main concern is a security company telling me to use a shared UserID and Password AND you can only be logged at one time. I also get asked to verify the "new" device although my wife logged in to was already verified and listed under "devices". I'm most likely a 45 day customer so I can return before the 60-day return policy.