5 Messages
ADD APP ALERTS WITHOUT MONITORING
There is no reason that the SimpliSafe system cannot send alerts to the users or allow users to arm and disarm their systems with the app without the need for monitoring.
Security cameras do this same thing without paying for monitoring.
With the concern of police violence it makes sense that some customers would rather decide for themselves if they want to contact the police and not have the police called automaticity if they miss the call from the monitoring.
This should be changed so customers can get alerts and control their systems with the app without paying for monitoring. This seems like just a way for the company to keep basic features from customers in order to try and get them to pay for monitoring.
PLEASE CHANGE THIS ASAP.
Security cameras do this same thing without paying for monitoring.
With the concern of police violence it makes sense that some customers would rather decide for themselves if they want to contact the police and not have the police called automaticity if they miss the call from the monitoring.
This should be changed so customers can get alerts and control their systems with the app without paying for monitoring. This seems like just a way for the company to keep basic features from customers in order to try and get them to pay for monitoring.
PLEASE CHANGE THIS ASAP.
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