2 Messages
Smart Lock
Any idea when the smart lock will be available? I have been checking for it for awhile and it always shows out of stock.
2 Messages
Any idea when the smart lock will be available? I have been checking for it for awhile and it always shows out of stock.
emily_s
Community Admin
•
3.4K Messages
10 months ago
Hi @Biohazard,
Unfortunately, I don't have a timeline to share on when the Smart Lock will be available again. But our team is working hard to get it back in stock as soon as possible! Once I hear more, I will let you know.
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jocelynfamily17
1 Message
7 months ago
Hello. I am in the same position as others wanting to please know about an estimated arrival date of the smart lock please? I've been checking for a while and still shows out of stock and no one else has them available for purchase either.
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Biohazard
2 Messages
7 months ago
It is crazy that a important part of the system has not been available for so long and no clear answer for an ETA.
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dgarner_21
2 Messages
7 months ago
I think that Simplisafe needs to start putting a monthly credit on the service charge for incomplete systems who can not obtain the smartlocks which have been out of stock for years. This was a big part of a number of their TV ads.
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vee211
2 Messages
6 months ago
It is now October! I was told when I purchased my system that it would be out in the summer which has now passed. Stop playing around is it coming back or not? I would have gone with another system had I known the smart lock wasn’t available. Monique my sales person told me it would be out in the summer, why the lie? Yes I would have selected another service because that’s important to me. Tell me now is it coming back or not? Stop advertising including the smart lock if you can’t get it! How will current customers know when it’s available?
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