‎Where is date and time stamp on video captures | SimpliSafe Support Home
 
amvanyo's profile

Friday, July 29th, 2022 2:35 AM

Closed

Where is date and time stamp on video captures

?Where is the date and time stamp on video clips? Clearly SimpliSafe was able to put their name on the video clips, Please remove the SimpliSafe company logo (I know who made the camera- I do not need to be reminded of that on the video clips) and was that more important then a date and time stamp in its place?

This conversation has been merged. Please refer the main conversation:

Place date/time ON the camera's videos?

Community Admin

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242 Messages

3 years ago

Hi @amvanyo 

Thanks for reaching out today. At this time the date/time is only available within the timeline of events on the SimpliSafe app. I can certainly share your feedback with the team to add a timestamp to the video, as well as the option to remove the logo from the videos. 

If you have any other questions, feel free to reach back out and I'd be happy to help. 

7 Messages

3 years ago

Great idea.  I have a separate camera system in my home and having date/time stamps is absolutely essential!  When viewing the Simplisafe camera capture on my mobile you cannot tell if the video has stopped, stuck, or finished without tapping the screen, which brings up the progress bar and stop/pause button in the middle of the picture.  Having a rolling time stamp and progress bar on the video should be a default.

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