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rashis139m's profile

Tuesday, October 12th, 2021 10:13 PM

Mexico

Does simplisafe provide service in mexico?

Captain

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5.8K Messages

3 years ago

No, US and UK only. Another customer asked this and Johnny M said the SS3 system should work but no monitoring available.

Community Admin

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5.3K Messages

3 years ago

Hi,

That's right. The first problem is that we're not able to ship or charge customers outside of our two markets, so paid service is not available. You could still use Basic App Control, and livestreaming of the cameras - assuming that you could install the SimpliSafe app (which also shouldn't be available outside of the US or UK).
And finally, we cannot guarantee that our equipment meets your local standards and protocols. It might help to check in with your local authorities.

- Johnny M.
SimpliSafe Home Security

1 Message

8 months ago

Do you have any plans to provide the service or enable the app at México at short or mid term??

Community Admin

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2.6K Messages

@piceph​ At this time we are only able to provide our products and services within the US and UK. If we expand our services to Mexico, we will be sure to let the Community know!

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