Using Your System
Account & Billing
Friday, September 25th, 2020 10:55 PM
1 year ago
3 years ago
You can open it. Look at the seams and you'll be able to tell which piece should come off. Push down on that part and slide it away from the key ring. It should slide open. There's a 3 volt CR1032 battery in there, at least if you have the original system.
@michael_greco the Original SimpliSafe's Key Fobs do indeed have a replaceable battery. You'll just need to remove the cap, then slide out the cover panel.
However, the Gen 3 SimpliSafe's Key Fob is even more slim, and does not have a replaceable battery. Our Support team can help with replacements.
I bought a second key fob and need to activate it
I need to activate a second key fob?
You'll just need to connect it to your system to start using! You can do this with our app or with the Keypad.