‎Routers with WPA3 | SimpliSafe Support Home
 
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Captain

Captain

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5.4K Messages

Thursday, March 21st, 2019 7:46 PM

Routers with WPA3

HI everyone. Emailed Simplisafe Support and confirmed SS3 is compatible with the new WPA format, version 3. New models are just starting to come out and, at least so far, has not been cracked. Hardware and software designed, it can be updated so the theory goes offer excellent protection against hackers.  We'll see on that but am glad SS is looking ahead!

5 Messages

1 year ago

Fast forward to 2022. WPA3 still doesn't work.

1 Message

1 year ago

Per ckoehler45's message, I wasted a good number of hours figuring out why my new Simplisafe wouldn't connect to WiFi.  I've installed 2 other systems without any trouble.  Turns out I selected WPA3 for my new router's security.  Simplisafe just wouldn't connect to WiFi - no explanation why.  Had to roll router back to WPA2 (not secure).  C'mon Simplisafe, we're going to need to call you just Simpli, drop the Safe.  Make your stuff compatible with WPA3!

41 Messages

1 year ago

I just tried setting my router to WPA3 - No cigar.  This really isn't cool on Simplisafe's side.   Hope it gets resolved.

5 Messages

1 year ago

I recently started a chat with simplisafe on the WPA3 problem. I was told, OMG I'm not joking, WPA2 and WEP are more secure!! WOW! Starting to think it's time to move to another home security company. Obviously, simplisafe knows ZERO about wifi!

41 Messages

@ckoehler45​   I emailed SimpliSafe and here’s the reply.  I think they know less than Zero about WiFi.  Can’t even answer a simple question.

Thank you for reaching out to SimpliSafe.

We are sorry to know that you are having issues with the connection of your cameras. To best assist you in resolving this, we will need to access and verify your account through a secured channel, which can only be done over the phone. One of our SimpliSafe experts is ready to take your call at 1-888-910-1215 daily 8:00 am - Midnight ET.

Thank you for being a SimpliSafe customer. We appreciate your business.

2 Messages

5 months ago

2023, I still can't connect to WPA3, nor WPA2 with PMF (management frames enabled). 

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