‎Restarting Simpli Safe | SimpliSafe Support Home

Wednesday, April 7th, 2021 6:51 PM

Restarting Simpli Safe

We had to replace our internet modem.  Since replacing the door chime when opening and closing does not work.  When trying to reset system says push any key on keypad.  When key is pushed error message comes up on keypad.  What to do to correct this?


Community Admin


531 Messages

3 years ago

Hi @aedgar9917,

It sounds like you may need to pair your devices to your Base Station. Click here for some instructions on pairing your Keypad to your system. Once you have gotten that paired, make sure that all of your other sensors are paired as well.

SimpliSafe Social Team
SimpliSafe Home Security
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