‎suggestions: connecting to/disabling wifi, update notifications, help links | SimpliSafe Help Center

Wednesday, July 21st, 2021 2:33 PM

suggestions: connecting to/disabling wifi, update notifications, help links

Community Admin


4.3K Messages

2 years ago

Hi johnspartan,

Yes, there are quite a few differences in function between the SimpliSafe app and the webapp. Over time, our dev team have been working on merging the two. Eventually, you'll be able to do everything from just the SimpliSafe app.

Thanks for the suggestions, of course!
Firmware notifications could be potentially tricky, because when new updates are made available, we do stagger availability a little bit - both to prevent traffic jams, and also so we can limit the impact if we need to stop the updates to implement a fix.

As for making the Help Center more accessible - that's a very good idea. I can't promise anything specific, but we are constantly working on optimising the website experience, and that's one of the things we've thought a lot about.

But as usual, I'll be forwarding your feedback tgo the right departments.

- Johnny M.
SimpliSafe Home Security
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