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Tuesday, October 20th, 2020 9:23 PM

Home / Away + other suggestions



2.2K Messages

2 years ago

"how responsive you are to suggestions."  Perhaps they have or will change, but so far

1) they thank you for suggestion and "forward it to development".  

2) There is never any response whether they will or won't work on it.  

3) There is no record except your request in the forum that the request was made, much less a list of all requests, when they were made and how many people requested it.

4) If they do decide to work on it (which is pretty rare), they won't tell you and it will take years.  

5) If they do tell you they are working on it and when it will be available, they won't meet that date (probably why they don't do that often).  

6) If they ever complete it, they often won't announce it and we find out when someone lucks onto it and reports it in the forum.

so that is how responsive they USED to be, and probably still are

2 Messages

2 years ago

If there are any Simplisafe employees around, can you pls respond to the 4 points in my post. Cheers.
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