‎simplicam | SimpliSafe Support Home
 
randyw2's profile

Tuesday, May 5th, 2020 3:01 AM

simplicam

FYI for anybody using the white outside kit, be aware that I was having a big problem with my outdoor camera at night.
The picture had what I would call bubbles all along the outside of the picture making the camera useless at night.
I discovered that the outside kit which includes a wet suit sticks out past the camera lens and once I trimmed back the silicone to be even with the end of the lens, the problem is solved. Picture is now fine at night....

No thanks to Simplysafe as they had no idea what was causing the issue. They even sent a replacement camera, which of course exhibited the same problem.

Have fun!

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Captain

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5.4K Messages

3 years ago

@randyw2 thanks for the post and tip. What we really need are cameras that are designed to be outside in the first place. SS?
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