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Outdoor camera sucks
Not only does it get nothing at night unless it literally walks right in front of the camera and it's set for night vision the battery has lasted just a couple days since I got the system .its set for people only but if somebody's at the end of my driveway it doesn't get it and if somebody walks up at night it doesn't get it .why is the battery so bad ? I wouldn't be able to leave and have my cameras running while I'm gone because somebody would have to come home and charge them. The camera's always asleep unless I wake it up it doesn't record
davey_d
Community Admin
•
5.7K Messages
4 months ago
Hi @suntanboutique ,
So sorry to hear that you've been having trouble with your Outdoor Camera. It uses infrared to trigger motion (kind of like the Motion Sensors that you might have inside your home), so it would have a shorter range than what the camera can capture. It might help to lower the camera a bit, so it's closer to the ground and where people would be, and also to position it so that people would have to walk across the field of view so that the sensor has a better time catching them.
But the bigger concern is that battery life. It should be lasting up to 3-6 months between charges! I would suggest trying a reset of the camera, in case this is a software issue. But if you continue to have trouble, our Support team would be happy to help.
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