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elroypierce's profile

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Monday, June 16th, 2025

Cameras

I have 2 systems at different locations. I want to give some access to one system but not the other system can this be done. currently it will only allow me to add a user at the location i do not want to give access to.

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Official Solution

Community Admin

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1.5K Messages

1 month ago

@elroypierce With the Additional User Access feature, you can elect to give others access to only one of your system's locations.

 

While in the SimpliSafe mobile app, make sure that you are in the location that you want others to have access to, and then follow the steps to add a user to that location. To toggle through your locations in the SimpliSafe app, tap the house icon on the top right corner and then select the location you want. 

 

For more details, see the Additional User Access for SimpliSafe® article in the Help Center.

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