‎What happened to the forum functionality that showed us who had replied to posts/comments we have made? | SimpliSafe Support Home
 
worthing's profile
Advocate

Advocate

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677 Messages

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10 Points

Thursday, November 9th, 2023 3:37 AM

What happened to the forum functionality that showed us who had replied to posts/comments we have made?

At some point in the past I used to log into the community pages and there was something that showed me a list, sorted by date and time, of every reply that had been made to any posts/comments I had made. This made it very easy, in one spot, to keep up with conversations I was involved in. I haven't seen that functionality in longer than I can remember. Was it removed? Do I need to enable it? How am I supposed to easily see who has replied to something I've said? Do I really have to manually go look at everything I've posted/replied to and see if someone has replied to it?

Captain

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5.7K Messages

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110 Points

4 months ago

@worthing As far as I know and experienced, nothing has changed. I get an email on every thread that has a new post, replies etc and can click on a link and brought directly to it.  Also, on the bell icon on the upper right hand corner of every page, there is a red dot for new activity. When you click on it their is a summary of every new post, reply etc that you can click on.

My apologies if I misread your post.

(edited)

Advocate

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677 Messages

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10 Points

@captain11​ 

I get emails too but I have to click on one email per comment / thread. Also those emails contain no identifying information about the actual thread they're about. I also just don't want to have to flip between email and the forums. There's no reason it can't all be here, in the forums, so you don't need multiple apps open.

There used to be functionality in these forums that showed me any activity related to my posts/comments since my last visit. It made it incredibly easy to see what was going on and quickly read whatever people had to say. There's no reason why, in 2023, this functionality doesn't exist here like it has in every major forum software for the last 20 years.

Community Admin

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2.3K Messages

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10 Points

4 months ago

Hi @worthing, 

We haven't made any changes to the Community's notification settings. As Captain11 mentioned, there is the notification bell that shows when someone has mentioned you or commented on a post you follow. Every user's profile page shows where they've commented and replied on other users' posts, but not the other way around.

(edited)

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