
Community Admin
•
4.8K Messages
New Number for Smart Alert Text Messages
Hey folks,
Just wanted to give you a heads up on a minor change we've made, as we continue to improve the Smart Alerts feature.
If you already have Smart Alerts set up through SMS text message, you might just notice that new alerts are now coming through from a different contact - the short code 82539. As we continue the transition, some alerts might still come from the old contact at no-reply@simplisafe.com, so it's possible that you might see two different threads in your inbox for a short time.
We suggest saving that new number to your Contacts list now, so you'll know that those new alerts are coming from SimpliSafe.

captain11
Captain
•
5.4K Messages
2 years ago
0
0
davey_d
Community Admin
•
4.8K Messages
2 years ago
Hi Captain,
This ol' forum is full of interesting quirks. If I pin a thread (like this one is), it stays at the top but it's easy to miss. If I don't, it'll get buried unless there are a lot of replies!
I cannot wait for the revamp, where we'll have a solution for this too, and announcements from me will be much more visible.
(edited)
0
0
worthing
Advocate
•
594 Messages
2 years ago
0
0