Important Update for Fast Protect and Standard Monitoring Plans
Here at SimpliSafe, our mission is to keep every home and family secure. We’ve dedicated ourselves to this goal for over a decade, creating self-install systems to make home security more accessible and investing to bring our customers industry-leading technology and professional monitoring. We’re proud to provide our customers with best-in-class home security, earning us recognition as the “Best Overall Home Security of 2023” by U.S. News & World Report, now four years running.
We’ve continued to launch a number of exciting innovations, from new products – our new Smart Alarm Wireless Indoor Security Camera, 2-in-1 Smoke & Carbon Monoxide Detector, and 2nd generation Motion Sensor – to new monitoring features – opening a new SimpliSafe owned and operated monitoring center with dedicated agents specifically trained on SimpliSafe’s state of the art technologies and introducing 24/7 live guard protection, a SimpliSafe-exclusive feature that allows our agents to see, speak to, and deter intruders during an alarm. We’re constantly working to enhance our products and services to give you industry leading protection at a reasonable price.
With that in mind, we want you to know about an upcoming adjustment to pricing for the Standard Monitoring Plan and the Fast Protect Monitoring Plan*. Rolling out over the next few months, existing users on these plans will see a $2 increase in their monthly subscription. This change has been in effect for new customers for some time, but will be a gradual rollout for our existing customers. Customers will be notified by email before any changes are made. We do our best to keep our prices stable and only make modest adjustments when necessary to continue investing to provide you with the best possible experience and security.
Thank you for choosing SimpliSafe to keep your home and family safe. We’re proud to continue to serve you.
* Previously named Interactive Monitoring