‎Glass Sensor says it is not responding, but it does work in test mode | SimpliSafe Help Center
 
N

Thursday, December 3rd, 2020 3:59 AM

Glass Sensor says it is not responding, but it does work in test mode


182 Messages

2 years ago

Replace the battery.

3 Messages

2 years ago

I also tried replacing the battery a couple of times and it still sends a signat to the base during test, but then I get the error that it is not responding.

Thanks,

Community Admin

 • 

491 Messages

2 years ago

Hi @NWDude,

If removing and reseating the battery did not fix the issue for you, another thing you can try is to unpair and then re-pair the Glassbreak sensor to your system. Doing so should clear that error message for you.

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