‎Installation Troubleshooting | SimpliSafe Support Home

Featured Articles

What is the Difference Between Home Mode and Away Mode?
How To Find or Change Your Safe Word
How to Set Up Arming Reminders
How can I see my Payment and Billing History?
How do I Activate Monitoring?
Alarm Texts for your SimpliSafe® System
Updating Your Primary and Secondary Monitoring Contacts
When is my bill due, and can I change the due date?
Camera Does Not Detect People
Additional User Access for Businesses
Not Receiving Push Notifications on my Smart Phone for Original SimpliSafe®
Does the Smart Lock use the same PIN as my Keypad?
Why Can’t I Initiate a Live Stream of my Video Doorbell From the SimpliSafe® App?
How to use Two-Way Audio for Cameras
Original SimpliSafe® Wireless Siren Installation Guide
How To Change The Entry Sensor's Chime Volume
Outdoor Camera is not Live Streaming
Which Version of the Solar Panel do I Have?
How to Remove Devices from the Original SimpliSafe® System
Too Many Motion Alerts From the Wireless Outdoor Security Camera
Alarm Screen within the SimpliSafe® App
How to Activate App Control
What Does “Push Notifications are Disabled” or “Communication Unsuccessful” Mean?
Original SimpliSafe® Glassbreak Sensor Installation Guide
Smart Lock Series 2 Settings & Customizations
What are the Packages Offered for SimpliSafe® Security Systems?
How do Monitoring Agents Respond During An Intruder Intervention Alarm?
How do I Re-Enter Practice Mode?
How to Tell if Your Third-Party Smoke and/or CO Detectors are Interconnected or Battery-Powered
Original SimpliSafe® Motion Sensor Installation Guide
Biometric Authentication for SimpliSafe® Accounts
How does the Privacy Shutter work for Smart Alarm Wireless Indoor Security Camera?
Video Doorbell Pro Motion Detection
Smart Alarm Wireless Indoor Security Camera Settings & Customizations
Post Alarm Follow Up Communication
How to Replace Smart Lock Series 2 Batteries
SimpliSafe® Beta
App Error: Internet Not Found
How To Check The Firmware Version of SimpliSafe® Devices
Why Can't I Use the SimpliSafe® Mobile App to Turn Off Life Safety Alarms?