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A Professional Monitoring Subscription adds an extra layer of security to your home 24/7 and 365 days a year. Here you can learn more about your monitoring service, and what to do in the event of an alarm.
We understand how stressful moving can be. That’s why we’re here to make the process as easy as possible whether you’re taking SimpliSafe with you, or leaving your system behind.
Learn how to track your order, and find other details on returns, shipping and our warranty policy.
Get answers to account related questions, and learn how to manage your plan and billing.
The SimpliSafe app will help you stay connected to your home, even when you’re away. Learn how to navigate the app and troubleshoot app errors here.
Get the most out of your SimpliSafe system by getting answers to your questions and support for your devices.
Download the SimpliSafe app from Apple App Store or Google Play Store. The app will guide you through setting up your system.
A strong Wi-Fi connection is needed between your router and SimpliSafe devices. Here you can learn more about troubleshooting your network connection.
We’re on a mission to make your home and family more secure. Not sure where to start? This section will provide you with helpful resources and additional information on setting up and using your SimpliSafe system.