‎Over-the-Air Firmware Updates for Video Doorbell Pro | SimpliSafe Help Center
IMPORTANT: For systems purchased before 2020, you may lose connection to professional monitoring as of 12/31/22 if your Base Station 2G cellular module is not upgraded. Call us or check your SimpliSafe app Overview screen to see if your system is affected.

Over-the-Air Firmware Updates for Video Doorbell Pro


Firmware updates are automatically downloaded to your doorbell camera via Wi-Fi.  You will see the status light turn yellow. You may still use the camera during this time - the update will pause until you are done.