What is Test Mode?
Test Mode is a system state you can manually enter through the Menu on your Keypad. It is a great way to check the connection between the Base Station and the Dispatch Center. In this state, you can also test the connection between your Base Station and its sensors. The Base Station will announce the sensor type to confirm that it has received a signal.
Entering Test Mode does not affect your Monitoring Status. However, if a Smoke Detector, Carbon Monoxide Detector, or Duress Alarm are triggered while your system is in Test Mode, the Dispatch Center will act as if it’s an emergency.
When a system with monitoring enters Test Mode, it prompts a courtesy call from the Dispatch Center and generates “User Initiated Test” on your activity timeline within the SimpliSafe App. The courtesy call is not considered an emergency and may not have the same response time as an actual alarm event. If you do not answer this call, don’t worry. You’ll get a voicemail but it will not result in a dispatch. Our monitoring center simply reaches out to the Primary Contact to let them know that the monitoring services received the test signal.