‎How to replace batteries in SimpliSafe Devices | SimpliSafe Help Center

How to replace batteries in SimpliSafe Devices

 Updated 

With the exception of the Base Station, SimpliCam Indoor Camera, and Key Fob, all of the components for our latest SimpliSafe have batteries that can and should be replaced periodically. When a sensor needs new batteries, your system will display an error message on the Keypad. 

You can find a list of what batteries are required here. If you cannot find the correct type of battery for a device please contact our support center. The Base Station requires specific rechargeable batteries; and the SimpliCam Indoor Camera only functions when connected to power, rather than being battery operated. To replace your Base Station or Key Fob’s batteries, please contact support.

Below you can find instructions for replacing batteries in the following components:

  • Entry Sensor

  • Motion Sensor

  • Glassbreak Sensor

  • Smoke Detector

  • Keypad

  • Extra Siren

  • Panic Button

  • Carbon Monoxide Detector

  • Smart Lock

  • Temperature / Freeze Sensor

  • Water Sensor 

Entry Sensor

Slide the Entry Sensor off of its mounting bracket. This will expose its CR-2032 Lithium 3V battery, which can then be replaced.

Motion Sensor 

Slide the Motion Sensor off of its mounting bracket. This will expose its CR-123A Lithium 3V battery, which can then be replaced.

Glassbreak Sensor 

Slide the Glassbreak Sensor off of its mounting bracket. This will expose its CR-123A Lithium 3V battery, which can then be replaced.

Smoke Detector

Twist the Smoke Detector counterclockwise to remove it from its mounting bracket.

Lift the hatch covering the battery compartment. This will expose the Smoke Detector’s CR-123A Lithium 3V battery, which can then be replaced.

Keypad

Slide the Keypad up and off of its mounting bracket.

Slide the battery cover off of the back of the Keypad. This will expose four AA batteries, which can then be replaced.

Extra Siren

Slide the Siren up and off of its mounting bracket.

Using a Phillips-head screwdriver, remove the four screws that are holding the battery cover in place.

Remove the battery cover. This will expose four AA batteries, which can then be replaced.

Panic Button

Slide the Panic Button up and off of its mounting bracket. This will expose its CR-2032 Lithium 3V battery, which can then be replaced. 

Carbon Monoxide Detector

Position the Carbon Monoxide Detector in your hand so that the “DO NOT PAINT” text is right side up, directly in front of you. The shape outlining the “CARBON MONOXIDE ALARM” text is the battery cover.

Press your finger into the oval-shaped button below the “DO NOT PAINT” text.

Once you feel the button compressing, slide the battery cover towards you. This will expose the three Energizer AA “Ultimate Lithium” 1.5V* batteries, which can then be replaced.

SimpliSafe can and will provide these batteries for you, so please give our customer support team a call if you need to replace the batteries in your Carbon Monoxide Detector.

Smart Lock

For more information on you Smart Lock's battery life, please visit this article. To replace the batteries in your Smart Lock:

  • Slide the battery cover (the oval portion of the Lock labeled "SimpliSafe") off the device by pulling down on it. This will expose the batteries and allow you to replace them.

  • To replace the battery cover, simply place it back on the battery compartment and slide it up until it clicks into place.

Temperature/Freeze Sensor

Slide the Temperature/Freeze Sensor up and off of its mounting bracket. This will expose its CR-2032 Lithium 3V battery, which can then be replaced.

Water Sensor

While holding the top part of the Water Sensor firmly with one hand, twist the bottom of the Water Sensor counterclockwise with your other hand. This will expose its CR-2032 Lithium 3V battery, which can then be replaced.