‎Do SimpliSafe Entry Sensors work on all types of windows? | SimpliSafe Help Center
IMPORTANT: For systems purchased before 2020, you may lose connection to professional monitoring as of 12/31/22 if your Base Station 2G cellular module is not upgraded. Call us or check your SimpliSafe app Overview screen to see if your system is affected.

Do SimpliSafe Entry Sensors work on all types of windows?


Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Gen 3 SimpliSafe system. If you purchased a system in 2017 or earlier, you have the Original SimpliSafe. Click here to view the article about the Original SimpliSafe. If you're not certain which system you have, you can tell the difference here.

Entry Sensors should work on any window that meets the following requirements:

  1. When closed, the sensor and its magnet are less than two inches apart.

  2. When opened, the sensor and its magnet are more than two inches apart.

Our installation video shows a number of potential installation placements.

If you are still unable to install your entry sensors after watching this video, contact our support team. We stock a small number of thinner magnets that will let you install your entry sensors on difficult doors and windows.