‎Device and Sensor Settings | SimpliSafe Help Center

Device and Sensor Settings

 Updated 

Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Gen 3 SimpliSafe system. If you purchased a system in 2017 or earlier, you have the Original SimpliSafe. Click here to view the article about the Original SimpliSafe. If you're not certain which system you have, you can tell the difference here.

Changing Device Settings 

Device Settings are sensor-specific settings. If you are looking to change your System Settings—which refer to settings for your entire system, like Wi-Fi connection and chime and siren volumes—please visit this article.

Each type of sensor has its own list of settings, and each sensor's settings can be changed separately. For example, if you would like to change how your entry sensors respond in Off mode and you have two entry sensors, you would need to change this setting for each sensor.

You can access Device Settings via your Keypad’s menu (Menu > Devices) or via the mobile app or webapp (Menu ≡ > My System > Device Settings). You can change a sensor's names, remove a sensor from your system, or change its settings.

Below you can find the default and optional settings for each type of sensor:

There are not configurable settings for the Smoke Detector, CO Detector, and Water Sensor. Details for camera settings can be found hereYou can also learn more about default settings for each sensor in Home mode and Away mode on this page.

 

Keypad

Setting

Description

Options

Default

Panic Alarm

Determines the type of signal that your Keypad sends when its panic button is pressed.

Audible*
Fire†
Medical‡
Disabled§

Audible

Power Savings

Determines whether or not your Keypad will automatically wake up when you approach. Enabling power savings will prevent the Keypad from waking up without one of its buttons being pressed first.

Off
On

Off

*Audible sets off your alarm when the panic button is pressed.
†Fire will dispatch the fire department to your home when pressed. 
‡Medical will dispatch ambulances when pressed.
§Disabled will turn off the panic button on your Keypad.

 

Key Fob

Setting

Description

Options

Default

Mode Buttons

Determines whether or not the “off”, “home”, and “away” buttons on the Key Fob will cause the system to change states.

Off
On

On

Panic Alarm

Determines the action that will result from the Key Fob’s panic button being pressed.

Audible*
Fire†
Medical‡
Disabled§

Audible

*Audible sets off your alarm when the panic button is pressed.
†Fire will dispatch the fire department to your home when pressed.
‡Medical will dispatch ambulances when pressed.
§Disabled will turn off the panic button on your Key Fob.

 

Entry Sensor

Setting

Description

Options

Default

Off Mode

Determines how the sensor will behave while your system is in Off Mode (Unarmed).

Secret Alert*
Disabled (Off)

Disabled (Off)

Home Mode

Determines how the sensor will behave while your system is armed in Home Mode.

Alarm
Secret Alert*
Disabled (Off)

Alarm

Away Mode

Determines how the sensor will behave while your system is armed in Away Mode.

Alarm
Secret Alert*
Disabled (Off)

Alarm

Instant Trigger

Turning this on will result in the alarm instantly sounding when tripped while armed (with no entry delay).

Off
On

Off

*Secret Alerts are private notifications sent to you by specific sensors you designate to be on a special "alert-only" setting. Sensors on this setting won't trigger a system alarm, but send a discreet notification directly to you instead.

 

Motion Sensor

(For issues with false alarms, please see this article.)

Setting

Description

Options

Default

Off Mode

Determines how the sensor will behave while your system is in Off Mode (Unarmed).

Secret Alert*
Disabled (Off)

Disabled (Off)

Home Mode

Determines how the sensor will behave while your system is armed in Home Mode.

Alarm
Secret Alert*
Disabled (Off)

Disabled (Off)

Away Mode

Determines how the sensor will behave while your system is armed in Away Mode.

Alarm
Secret Alert*
Disabled (Off)

Alarm

Instant Trigger

Turning this on will result in the alarm instantly sounding when tripped while armed (with no entry delay).

Off
On

Off

*Secret Alerts are private notifications sent to you by specific sensors you designate to be on a special "alert-only" setting. Sensors on this setting won't trigger a system alarm, but send a discreet notification directly to you instead.

 

Glassbreak Sensor

Setting

Description

Options

Default

Off Mode

Determines how the sensor will behave while your system is in Off Mode (Unarmed).

Secret Alert*
Disabled (Off)

Disabled (Off)

Home Mode

Determines how the sensor will behave while your system is armed in Home Mode.

Alarm
Secret Alert*
Disabled (Off)

Alarm

Away Mode

Determines how the sensor will behave while your system is armed in Away Mode.

Alarm
Secret Alert*
Disabled (Off)

Alarm

Instant Trigger

Turning this on will result in the alarm instantly sounding when tripped while armed (with no entry delay).

Off
On

Off

*Secret Alerts are private notifications sent to you by specific sensors you designate to be on a special "alert-only" setting. Sensors on this setting won't trigger a system alarm, but send a discreet notification directly to you instead.

 

Panic Button

Setting

Description

Options

Default

Panic Alarm
Determines the action that will result from the Panic Button being pressed.
Audible*
Fire†
Silent‡
Medical§

Audible

*Audible sets off your alarm when the panic button is pressed. Fire will dispatch the fire department to your home when pressed.‡Silent will dispatch the police, but not audibly set off your alarm. §Medical will dispatch ambulances when pressed.

 

Extra Siren

Setting

Description

Options

Default

Alarm Volume

Sets the volume at which the siren will sound in the event of an alarm.

Off
Low
Medium
High

High

Door Chime

Sets the volume at which the siren will sound a door chime when a door or window protected by Entry Sensor is opened while the system is not armed.

Off
Low
Medium
High

Off

Entry Beeps

Sets the volume at which the siren will sound an Entry Delay when a sensor is tripped while the system is armed in Home Mode or Away Mode.

Off
Low
Medium
High

Medium

Exit Beeps

Sets the volume at which the siren will sound an Exit Delay prior to arming.

Off
Low
Medium
High

Off

 

Temperature/Freeze Sensor

Setting

Description

Options

Default

Trigger Above
Sets the temperature above which the Temperature/Freeze sensor will trigger an alarm.
0 - 120° Fahrenheit
95° Fahrenheit
Trigger Below
Sets the temperature below which the Temperature/Freeze sensor will trigger an alarm.
0 - 120° Fahrenheit
41° Fahrenheit

 

Sensors without configurable settings

  • Smoke Detectors

  • Carbon Monoxide Detectors

  • Water Sensors

 

Details on Camera Settings can be found here.